Data Center Tour
Explore Nipa Cloud's data center infrastructure, technology, and security.
24/7 Local Support
We have a team of expert engineers certified with the international Cisco Certified Network Associate (CCNA) standard, along with Tier 2 expert network engineers working in rotating shifts to provide 24/7 continuous system monitoring and support.
Scope of Service and System Maintenance
- Network Troubleshooting: Ready to assist and resolve network issues promptly, as well as provide basic operational guidance regarding operating systems (OS).
- System Monitoring: Continuously monitor network status and environmental conditions inside the Data Center 24/7, with instant alerts for any abnormalities to ensure all infrastructure runs stably and smoothly.
- Data Analysis & Diagnostic Systems: Elevate monitoring efficiency using world-class tools such as Zabbix, PRTG Network Monitor, and Environmental Monitoring systems to analyze and identify root causes accurately and swiftly.
NOC Support
24/7 Data Center access is available with 12 days’ advance notice via email [email protected]